easypic v8 codegrip does not go on wifi

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hi to the forum, I have an easypic v8, and I am using mplab as ide, the problem that arose, and that mplab requires me the software codegrip 14.2 and firmware 14.1, now I update the firmware quietly, but I can no longer connect it wifi, the license is in my possession, and checking the update had canceled the license, logically I re-registered the wifi license, so I tried to reconnect with the wifi but again nothing, so please let me understand what not it goes that codegrip 14.1 does not allow wifi connection.

[relinquished]

reloading codegrip I discovered that when I put the license, it gives me a message registrtion code already approved

[filip]

Hi,

Can you tell me which version of the CODEGRIP Suite are you using and the firmware version of the CODEGRIP programmer on the EasyPIC8 board ?

Regards,
Filip.

[relinquished]

hi flip, I upgraded the suite to 14.2 as required by the software, and the firmware instead is 14.1

[filip]

Hi,

Can you please check your WiFi parameters ?
Can you make a screenshot and paste them here ?

Regards,
Filip.

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https://ibb.co/bvvQzZG
https://ibb.co/6w5K7V3
https://ibb.co/x3D9v7Z
https://ibb.co/HqJN5Ld
https://ibb.co/F8HM4x9
https://ibb.co/kx2mkxj
https://ibb.co/KmkPfzS

[relinquished]

as you can see from the photos, the wifi license has disappeared, if I try to insert it it tells me that it has already been registered, while the wifi parameters does not accept them it always says operation failed.
if instead I install the 13.1 firmware together with the 13.1 software then it works a beauty, but I can't use it from mplab.

[filip]

Hi,

Can you make a screenshot of the yellow envelope in the bottom right corner, when you click on it ?

Regards,
Filip.

[relinquished]

nothing to do I updated the firmware and also the software to version 15.0 but the problem persists

[filip]

Hi,

Please set the WiFI Mode and WiFi General settings according to the screenshots below (use your SSID and password, of course).

Regards,
Filip.

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immagini gif tumblr

hi flip thanks for the availability, but as you can see the problem persists, I have the vague doubt that when you update the codegrip firmware, the associated wifi license is deleted, and being that the license I use is already registered then it requires a new license, this it's just my guess, but reading on the forum I found a similar case that was solved by entering the wifi license code.
so it's not that maybe when we update the firmware then a licensing problem is generated?

[filip]

Hi,

Can you please open a ticket on the HelpDesk regarding this issue ?

Regards,
Filip.

[relinquished]

sorry flip, could you give me more precise information, helpdesk things, how do i open a ticket?

[filip]

Hi,

You can simply write an e-mail to support att mikroe dot com.

Regards,
Filip.